Help & Support Browse the common questions below, or send the team something new — we read every one.
Frequently asked questions All Bidding Credits & billing Perks & badges Prizes & vault Player report Something else
Bidding How does bidding work? Bidding What happens when I win? Credits & billing What is a credit worth? Credits & billing Why can't I bid the full amount I see? Perks & badges What do members get each month? Perks & badges Who can earn the monthly collectable badges? Prizes & vault How do I redeem a micro win? Prizes & vault A prize is missing from my vault. What now? Something else How does the weekly Trivia Sprint work? Ask something new TopicBidding Credits & billing Perks & badges Prizes & vault Player report Something else Subject Details0/1000 Send to support
How BidTown is played, what we protect, and what happens when someone spoils it. Tap any heading to read it.
Fair bidding One person, one account, real bids only. Credits and payments One credit is one US dollar. Prizes and micro wins Show your code in person, before it expires. Art contest and your work Your art stays yours, with your name on it. Community conduct Keep it friendly — it's a local town square. If a rule is broken We start with a warning and escalate from there. We may update these rules as BidTown grows. Big changes are announced in your messages before they take effect.
Account & membership Two separate things — cancelling a membership keeps your account and prizes.
Cancel a membership
You don't have an active membership right now. Nothing will be charged.
View plans and perks Delete my account
You're playing as a guest, so your progress lives on this device only. This clears it all — credits, vault prizes, badges and chats — and starts a fresh game. It cannot be undone.
Delete my guest account Other places to look